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KM Vision
KM-Vision®
is a comprehensive Proactive Campaign Management tool
that handles large volume outbound and inbound mails. KMVision
empowers you to manage your Campaigns and Contacts in a
smart, efficient mode leading to gain and retain customers.
KM Vision is built over popular Microsoft Outlook/Exchange
server technology.The package saves valuable time and resources
for Small and Medium business with incredible features and
offers enhanced ROI.
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Features of
KMVision
KMVision offers
following incredible Campaign Management features:
- Plan ,design, deliver and
manage consistent quality professional marketing campaigns
- Web based collaborative
response processing helps handle large volume inbound
mails.
- Web based e-Knowledge Management
helps agents respond consistently to customers.
- Web based Agent dashboard,
Response Manager Dashboard helps manage large volume inbound
mails efficiently.
- Seamless integration with
Digital Enterprise Portal.
- Personalise Campaigns.Create
email message that is indistinguishable from a hand crafted
message
- Unlimited Category and unlimited
one-to-one campaigns
- Infinite Segmentations
- Edit html newsletters with
images, hyperlinks etc.
- Import campaign templates
- Built in image library.
- Save Drafts and manage campaign
project plans.
- Seamless Integration with
Microsoft Outlook.
- Build datewise Knowledgebase
on topics of your interest including competitor info,
prospect and customer info, vendor info etc.
- Build relevant and accurate
leads database.
- Identify and target profitable
customers in advance.
- Verify and validate leads
through extraction, data filtering,de-duplication process.
- Import and verify leads.
- Built in SMTP server.
- schedule campaigns
- Unlimited Auto-acknowledgement/response
mails.
- Auotmatically remove Unsubscribe
requests/Bounce mails from inbox.
- Conduct email audit to filter
spams, junks and unsolicited mails.
- Setup Rules for inbound
email responces.
- Setup and group response
mails based on campaigns.
- Set campaign Frequency for
each category of contacts.
- Manage and run SOHO Call
center for Outbound calls.
- Measure the returns on each
campaign , Analyse and improve the next one.
- Dynamically update contact
information based on responses for designing focussed
one-to-one campiagns.
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