KM Server:

Knowledge is the biggest differentiator between successful and unsuccessful companies and managing knowledge is fast becoming a key issue in organizations -both small and big . When it comes to designing vehicle or just making information available to those who need it at a particular time in a form they require , KM Server help make that happen seamlessly.

Advanced search and clustering algorithm makes the KM Server , the best in the global KM solutions space.

• Supports Role based and Field level access control.

• Builds Knowledgebase for corporate on different topics and offer clustered information in a well defined report format.

• Seamless Integration with Collaborative document Library on Favorites, Leads, Process info, Products and Tools for enterprise wide usage.
• Each document carry ranking based on usage, last read/modifid date, Author, Level of employee who has read the document.
• Hosted Collaborative Document Library (optional)

• Build datewise Knowledgebase on topics of your interest including competitor info, prospect and customer info, vendor info etc.
• Help assimilate knowledge embedded in processes, projects and preserve it in electronic format and make it available in a relevant form to others within the organization with proper access control and security in place
• Build knowledgebase on Competitors, Prospects, Vendors quickly and efficiently from internet.

• Provides all Agents with a central knowledge base and structured routes to that knowledge.
• Help drive consistency of answers across the Customer Care centres- another area to interact coherently with customers.
  >> And More